• a registration and security system defined by a multi-level hierarchy of roles
• an e-forms building system to create highly configurable, user-defined forms
• a forms automation facility to build conditional workflow events that can be linked to date, time and reported information
• an email module to assist with communications to registered users.

The toolkit allows a system administrator or authorised user to perform tasks easily with little technical knowledge. Using the E-services Toolkit, you can:

• add additional users
•  manage roles and tree positions
• add, remove and review web-based transactional forms
• assign security to forms and form fields
• download information in Excel or XML format
• search database records
• send email to nominated users or external users and automatically catalogue email.